'Hello. I'd like to arrange a test drive of the Honda Jazz, please.'
'Hello! How are you today?'
'I'm fine thanks.'
'Fine thanks. What is your name?'
'My name is Heather.'
'Hezzer. Hello Hezzer, lovely to meet you!'
'No, that's Heather.'
'No: Heather. H-E-A-T-H-E-R. Heather. Heather. Heather!'
'Ah! Heather! Yes. Great, Heather. Now, what kind of a car are you looking for?'
'I just want to arrange a test drive.'
'Ok, but what kind of a car are you looking for? How much do you want to pay?'
'Well, I'm just starting my search but I was thinking no more than R150,000.'
'Ok, well, you're in luck because I can give you the new Jazz for less than R150,000!'
'Thanks. But I can see on the website that the car goes for R146,000.'
'Yes, Heather. I can get you a very good deal on this car.'
'Great. But I just want to arrange a test drive.'